Published: May 16, 2016
Knowing what you know about interaction design, how would you use your skills to improve a procurement process, achieve better realization of benefits, or ensure a project runs more smoothly—even when the solution has no UI component?
While it might not be obvious to everyone, many UX professionals have awesome, hidden powers among their UX skills, which enable them to do all of these things and much more. Let’s look at an example: The F-16, one of the most successful military aircraft ever designed, was not built to spec. Its designers recall that the original speed requirement was for Mach 2.5, yet the plane never achieved that speed. Back in the day, that speed was next to impossible, so the designers reached out to stakeholders and conducted interviews, trying to figure out why that speed was important.